.help-hero {
  position: relative;
  overflow-x: clip;
  border-bottom: 1px solid var(--color-border);
  background:
    radial-gradient(circle at top left, var(--color-accent-soft), transparent 42%),
    linear-gradient(180deg, var(--color-panel), var(--color-bg));
}

.help-hero::after {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(var(--color-table-stripe) 1px, transparent 1px),
    linear-gradient(90deg, var(--color-table-stripe) 1px, transparent 1px);
  background-size: 34px 34px;
  content: "";
}

.help-hero-grid {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: minmax(0, 1.08fr) minmax(340px, 0.92fr);
  gap: 3rem;
  align-items: center;
  padding-top: calc(var(--section-space) * 0.82);
  padding-bottom: calc(var(--section-space) * 0.82);
}

.help-hero-copy {
  min-width: 0;
}

.help-hero-copy .eyebrow {
  margin-top: 1.5rem;
}

.help-hero-copy h1 {
  max-width: 11ch;
  margin-bottom: 1.25rem;
}

.help-lead {
  max-width: 58ch;
  margin-bottom: 1.8rem;
  color: var(--color-text-muted);
  font-size: 1.06rem;
}

.help-ledger {
  min-width: 0;
  padding: 1.6rem;
}

.help-ledger-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  border-bottom: 1px solid var(--color-border);
  padding-bottom: 0.9rem;
  color: var(--color-text-muted);
  font-family: var(--font-mono);
  font-size: 0.7rem;
  letter-spacing: 0.1em;
}

.help-ledger-state {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  color: var(--color-success);
}

.help-ledger-state::before {
  width: 7px;
  height: 7px;
  flex: 0 0 auto;
  border-radius: var(--radius-pill);
  background: var(--color-success);
  box-shadow: 0 0 8px var(--color-success);
  content: "";
}

.help-ledger h2 {
  margin-top: 1.5rem;
  margin-bottom: 1.2rem;
  font-size: 1.55rem;
}

.help-checklist {
  display: grid;
  gap: 0.85rem;
  margin: 0;
  padding: 0;
  list-style: none;
}

.help-checklist li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.8rem;
  align-items: start;
  border-bottom: 1px solid var(--color-border);
  padding-bottom: 0.85rem;
  color: var(--color-text-muted);
}

.help-checklist li:last-child {
  border-bottom: 0;
}

.help-checklist strong {
  display: block;
  margin-bottom: 0.15rem;
  color: var(--color-text);
}

.help-mark {
  display: inline-flex;
  width: 30px;
  height: 30px;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--color-border-strong);
  border-radius: var(--radius-small);
  background: var(--color-accent-soft);
  color: var(--color-accent);
  font-family: var(--font-mono);
  font-size: 0.76rem;
  font-weight: 800;
}

.help-fact-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 1.4rem;
}

.help-content {
  padding-top: calc(var(--section-space) * 0.64);
  padding-bottom: var(--section-space);
}

.help-content > .toc-tabs {
  margin-bottom: calc(var(--section-space) * 0.68);
}

.help-category {
  display: grid;
  grid-template-columns: minmax(220px, 0.34fr) minmax(0, 1fr);
  gap: clamp(1.5rem, 5vw, 4rem);
  padding-top: calc(var(--section-space) * 0.48);
  padding-bottom: calc(var(--section-space) * 0.72);
  border-bottom: 1px solid var(--color-border);
}

.help-category-heading {
  min-width: 0;
}

.help-category-heading h2 {
  font-size: clamp(1.8rem, 3vw, 2.65rem);
}

.help-category-heading p:last-child {
  color: var(--color-text-muted);
}

.help-category > .callout {
  grid-column: 2;
  margin-bottom: 0.2rem;
}

.help-category > .faq-list {
  grid-column: 2;
}

.help-escalation {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 2rem;
  margin-top: calc(var(--section-space) * 0.7);
  border: 1px solid var(--color-border-strong);
  border-radius: var(--radius-large);
  background:
    radial-gradient(circle at right center, var(--color-accent-soft), transparent 48%),
    var(--color-panel-raised);
  padding: clamp(1.5rem, 4vw, 2.6rem);
  box-shadow: var(--shadow-card);
}

.help-escalation > div {
  min-width: 0;
  max-width: 66ch;
}

.help-escalation h2 {
  margin-bottom: 0.7rem;
  font-size: clamp(1.7rem, 3vw, 2.5rem);
}

.help-escalation p:last-child {
  color: var(--color-text-muted);
}

.help-escalation .btn {
  flex: 0 0 auto;
}

@media (max-width: 900px) {
  .help-hero-grid {
    grid-template-columns: 1fr;
  }

  .help-ledger {
    max-width: 720px;
  }

  .help-category {
    grid-template-columns: 1fr;
  }

  .help-category > .callout,
  .help-category > .faq-list {
    grid-column: auto;
  }

  .help-category-heading {
    max-width: 62ch;
  }
}

@media (max-width: 640px) {
  .help-hero-grid {
    gap: 2rem;
  }

  .help-hero-copy .eyebrow {
    margin-top: 1rem;
  }

  .help-lead {
    font-size: 1rem;
  }

  .help-ledger {
    padding: 1.2rem;
  }

  .help-ledger-head {
    align-items: flex-start;
    flex-direction: column;
  }

  .help-content > .toc-tabs {
    margin-bottom: calc(var(--section-space) * 0.42);
  }

  .help-category {
    gap: 1.2rem;
    padding-top: calc(var(--section-space) * 0.4);
    padding-bottom: calc(var(--section-space) * 0.55);
  }

  .help-escalation {
    align-items: stretch;
    flex-direction: column;
  }

  .help-escalation .btn {
    width: 100%;
  }
}